Water & Sewer 

Billing Questions

If you have questions or need additional information about your Town of Wellington Utility Bill, please contact Town Hall at 970-568-3381 ext. 1, or email the department with your questions. Learn more about the water rate by clicking here. If you have questions about how to read your bill click here.

24/7 Bill Pay Option: 1-833-862-1409 or click here to pay online.

Billing Cycle Update

The Town of Wellington is working to create more efficient utility billing practices to provide consistency and predictability to your monthly bill. Your bill will be mailed on the 5th day of each month. Additionally, bills will be due on the 20th of each month. If you are enrolled in auto pay you do not need to make any changes. If you are not, please ensure your bill is paid by the 20th. 

How will this impact my bill? 
This change will not impact the rate you pay. Currently, you may have 28 days (lower bill) in one cycle and 30 days (higher bill) in the next. Beginning in August, you will have the same amount of days in each billing cycle.
When is my bill due?
Water utility bills are due on the 20th of each month. Bills will be mailed on the 5th of each month. When the 5th of the month falls on a weekend, bills will be mailed the Friday before or the Monday following.
I have questions, who do I contact? 
Staff is available and ready to help with your billing needs. You may contact Utility Billing directly at (970) 568-3381ext. 190. In-person service is available at the Municipal Services Building (8225 Third St.) Monday thru Friday, 8 a.m. to 5 p.m. 

Water Rates

Base Rate $66.00 
First 15,000 Gallons $4.56 per 1,000
Over 15,000 Gallons $5.70 per 1,000
Over 30,000 Gallons $7.72 per 1,000

Sewer Rates

  Current Rate Rate Beginning April 2022
Base Rate (Service Line Fee) includes first 3,000 gallons $20.63 $31
Usage Fee (over 4,000 gallons) $6.50 $10

Sewer Rate Increase - Adopted Feb, 8, 2022

Sewer rates will increase in April for Town of Wellington sewer service customers for the first time in five years. The base rate will increase a total of $10.37 from the current rate of $20.63 to $31. Usage over 4K gallons will see an increase of $3.50 from the current rate of $6.50 to $10 per additional thousand gallons. There will be no adjustment to water rates at this time.

Users will see the increased rate on their May bill.
For financial assistance program information, click here

  1. Water
  2. Sewer (wastewater)
  3. Storm Drainage

All water customers in Wellington have meters. Your monthly bill includes a service line fee (base rate) and a use charge for the water that passes through your water meter.

Watering Restrictions

  1. Between May and October 2022, outdoor watering shall be restricted to the hours between 7 p.m. in the evening and 8 a.m. the following morning.
  2. Odd street numbers watering permitted on Tues. and Sat.
  3. Even street numbers watering permitted on Wed. and Sun.
  4. Runoff from irrigation shall be kept to an insignificant minimum.  
  5. Irrigation overspray onto non-vegetated areas is prohibited.
  6. Washing of outside paved or concrete areas is prohibited.

If water production falls below levels required to provide water demand or the Town Administrator and Town Engineer determine that water supplies are in jeopardy of not been able to meet demands, the Town Administrator and Town Engineer may order that outside watering with domestic water supplies be reduced to one day a week and such order may provide for established watering days based on addresses. 

Payment Assistance
If you need assistance paying your bill, contact one of the following agencies for assistance: 
If you have experienced a hardship: 
Click here to download the Hardship Utility Grant (HUG) application. Applications are also available in person at Wellington Town Hall. The application must be submitted in person to Wellington Town Hall along with documentation to verify the hardship. 

Haga clic aquí para descargar la aplicación Hardship Utility Grant (HUG. Las solicitudes también están disponibles en persona en Wellington Town Hall. La solicitud debe enviarse en persona al Ayuntamiento de Wellington junto con la documentación para verificar las dificultades.

If you have been financially impacted by COVID-19:
Call Neighbor to Neighbor at 970-829-0296 or visit larimer.org/erp to learn more! 

Other opportunities for financial assistance 
Discover Goodwill 
Catholic Charities Larimer County 
460 Linden Center Drive, Fort Collins 
Monday - Thursday, 8 a.m. - 4 p.m. 
La Familia/The Family Center
309 Hickory St. #5, Fort Collins 
Monday - Friday, 8 a.m. -12 p.m. and 1-5 p.m.
For assistance paying rent visit Neighbor to Neighbor by clicking here
Neighbor to Neighbor ofrece servicios de tranducción en todas nuestras oficinas. Envie un correo electronicó a contact@n2n.org para más informacion o para hacer una cita.
Larimer County Human Services